Effective Date: 1 January 2025

Introduction

AdvanceX Internet Services Pty Ltd (“AdvanceX,” “we,” “us,” or “our”) is committed to protecting the privacy and personal information of our customers and users. This Privacy Notice explains how we collect, use, store, and protect your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa.

Scope

This Privacy Notice applies to:

• Restaurant staff and employees who use our mobile application to receive advances (“Users”).
• Companies, including restaurants and restaurant groups, that subscribe to our services (“Clients”).
• Payroll processors and restaurant software suppliers who provide us with personal data (“Processors”).

 

Information We Collect

From Users:

• Personal Identification Information: Name, contact details, ID numbers, and employment details.
• Financial Information: Bank account details and transaction history.
• Application Usage Data: Login details, device information, and usage patterns.

 

From Clients:

• Company Information: Business name, contact details, and subscription details.
• Employee Information: Details provided by the company regarding its employees, such as payroll information and employment status.

 

From Processors:

• Payroll Data: Salary details, work hours, and other payroll-related information.
• Restaurant Software Data: Gratuity amounts, payment methods, and related transaction data.

How We Use Your Information

We use the collected information to:

• Provide our fintech services, including advance access to gratuities and salaries.
• Manage and improve our services and applications.
• Ensure secure and efficient processing of transactions.
• Communicate with Users and Clients regarding our services.
• Comply with legal obligations and regulatory requirements.

Sharing Your Information

We do not share your personal information with third parties except in the following circumstances:

• With Your Consent: When you have given us explicit consent to share your information.
• For Legal Reasons: To comply with legal obligations, regulatory requirements, or court orders.
• With Service Providers: Who assist us in providing our services, under strict confidentiality agreements.

Data Security

We implement robust security measures to protect your personal information, including:

• Encryption of data during transmission and storage.
• Access controls and authentication protocols.
• Regular security audits and vulnerability assessments.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal and regulatory requirements.

Your Rights

Under POPIA, you have the following rights regarding your personal information:

• Access: You can request access to your personal information held by us.
• Correction: You can request correction of any inaccurate or incomplete information.
• Deletion: You can request deletion of your personal information under certain conditions.
• Objection: You can object to the processing of your personal information on reasonable grounds.

Changes to this Privacy Notice

We may update this Privacy Notice from time to time. Any changes will be posted on our website, and where appropriate, notified to you by email.

Contact Us

If you have any questions or concerns about this Privacy Notice or our data practices, please contact us at:

AdvanceX Internet Services Pty Ltd

[Contact Information]
[Email Address]
[Phone Number]

By using our services, you acknowledge that you have read and understood this Privacy Notice and agree to the collection, use, and sharing of your personal information as described herein.